Support
Ask us anything about the cabin.
Account questions, gameplay bugs, privacy requests, responsible play support — this form reaches the same small team that builds Shaft Ascent.
- [email protected]
- Response time
- Within two Australian business days, usually sooner. The team works Australian Eastern time.
- Privacy requests
- Access, correction and deletion requests under the Australian Privacy Principles are handled through the same address, normally within 30 days. See the Privacy Policy.
Message received.
We will reply to the address you gave us within two working days.